Responsibilities

  • Handling all parts of the IPCC-model
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Configuration Management
  • Order handlingAlarm monitoring
  • Installation and configuration of new servers
  • 'Follow the Sun' and OnCall duty.



Requirements:

  • Knowledge and experience in Linux/Unix Administration
  • Supporting IT systems in large scale
  • Fluent in English both written and spoken
  • Good communication skills both within the team and with customers
  • Good troubleshooting skills
  • Service minded

Tools you will support:

  • Experience in Eiffel
  • Jenkins (with Eiffel plugin)
  • MessageBus (RabbitMQ)
  • ARM/Nexus (Sonatype)
  • Event Repository/MongoDB (inhouse)
  • RemRem (java/inhouse)
  • Visualization Engine (java/inhouse)



Key Qualifications

  • Education: Bachelors degree in Engineering, Electronics, IT or equivalen
  • Min years of experience: 1 years within IT Support
  • Basic knowledge of software development in Continuous Integration Systems
  • ITIL-Certification
  • Experience working with some of these technologies: Jenkins, Rabbit MQ, Java, Nexus, Mongo DB



Other Details 

This assignment start ASAP will run for 1 year. You are employed by Jurek but work with our customer located in Stockholm




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Service Desk Specialist

Jurek Rekrytering & Bemanning AB

Kategori: Administration
Plats: Stockholm
Antal visningar: 0
Antal gillamarkeringar: 0
Publicerades:

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Nyckelord

Bachelor, Communication skills, Continuous Integration, ITIL, JAVA, Linux, Management, MongoDB, Monitor, SAP