Tetra Pak is the world's leading food processing and packaging solutions company. Working closely with our customers and suppliers, we provide safe, innovative and environmentally sound products that each day meet the needs of hundreds of millions of people in more than 160 countries. With more than 24,000 employees around the world, we believe in responsible industry leadership and a sustainable approach to business. Our motto, “PROTECTS WHAT’S GOOD™,' reflects our vision to make food safe and available, everywhere.
At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT´S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology. We need smart people too. People like you, who wants to work with people like us.
The European Services Administration Centre, a department within Tetra Pak Technical Service, handles spare part order administration for all Tetra Pak customers in Europe. The department is based in Lund and supports approx. 3.900 customer sites in Europe, Turkey & Maghreb in thirteen different languages. We are now looking for a talented Service Administrator to join our North Europe team.
As Service Administrator you will be part of a team responsible to deliver high quality service administration towards our service engineers in the field in close cooperation with various other departments within Tetra Pak. You’ll be part of our important back-office support function and collaborate with many internal stakeholders.
You will focus on:
- Back-office support and administration towards our service engineers.
- Communicate and collaborate together with internal colleagues and stakeholders.
- Process time reporting as well as expense reports for all activities provided by field force.
- Invoicing of service events performed at customer sites and intercompany billing.
- Participation in continuous improvement activities related to all service administration.
Who you are
This position will be located in Lund, but you will work in a global arena.
We believe that you are a person that is result-oriented and service-minded. You have no problem working on various tasks at the same time. Your work is highly structured, ensuring accuracy on a detailed level. You can work independently but you’re also a team player and enjoy co-operating with others to solve work tasks in the most efficient way. You have at least three years of experience from other or preferably similar administrative work. You are familiar with the Microsoft Office package. Good if you have experience of working with SAP CRM or SAP ECC.
The position requires good communication, you have to be fluent in Swedish and English both written and verbally.
As our new Service Administrator, you will be part of a global leading company where our vision is to make food safe and available everywhere. We can offer you highly skilled and passionate colleagues and a challenging and high paced international work environment. You will work in a market-leading company which offers continuous training and various development opportunities in an activity-based office environment. At Tetra Pak we believe in work-life balance, we have flexible working hours, sports and training facilities on site as well as an attractive pension and insurance scheme, incl. healthcare arrangements.
Care to join? Please submit your CV and motivational letter in English not later than 28th of August through our career site jobs.tetrapak.com
To know more about the position contact hiring manager Christoph Zielinski at +46 73 336 1579
Questions about your application contact Erika Bjerning at +46 46 36 1788
For trade union information contact Sveriges Ingenjörer Lars Haraldsson at +46 46 36 2533 and Unionen Susan Stigborg-Andersson at +46 46 36 2432
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Billing, CRM, IngenjÃ¶r, SAP